Client-Centered Representation

What is Client-Centered Representation?

Our criminal defense law firm in Towson, MD has largely adopted the client-centered model of legal representation that Jack Newton outlined in his book, The Client-Centered Law Firm: How to Succeed in an Experience-Driven World.  The client-centered model of legal representation is an approach to legal representation that places the client’s needs and interests at the center of the representation. In this model, the attorney views the client as the expert on their own situation and works collaboratively with the client to understand their goals and priorities.

The client-centered model emphasizes the importance of building a strong attorney-client relationship based on trust, communication, and mutual respect. The attorney works closely with the client to identify their legal needs and objectives, and to develop a strategy that is tailored to their specific situation. The attorney also seeks to empower the client by providing them with information and education about their legal rights and options.

In contrast to other models of legal representation, such as the traditional adversarial model, the client-centered model seeks to minimize conflict and prioritize collaboration and cooperation between the attorney and the client. The goal is to achieve outcomes that are in the best interests of the client, while also respecting their autonomy and preferences.

Client-centered Towson, MD criminal defense law firm Stephen P. Shepard

Open Communication

Our usage of the latest technology and other platforms, such as Clio and Apptoto, allow us to give our clients the option to communicate with their attorney aside from just phone calls and office meetings. In addition to having 24/7 call answering service through LexReception, every client may exchange text messages 24/7 with their attorney.

Client-Centered Baltimore County, MD criminal defense law firm in Towson, MD Stephen P. Shepard

Attorney-Client Collaboration

We believe that one of the keys to effective client-centered representation is collaboration and we achieve that largely through a healthy blend of technology and interpersonal communication.

Towson, MD client-centered criminal defense law firm in Baltimore County, MD Stephen P. Shepard

Client-Structured Processes

Nearly every aspect of our criminal defense law practice processes have been designed with the client's convenience in mind from the client's initial call to our office for help to the client's day in court.

Townson, MD client-centered criminal defense law firm Stephen P. Shepard

Client-Driven Partnership

We view the attorney-client relationship as a partnership in which both sides work together, not a dictatorship in which one side tells the other side what to do. To that end, we believe that the attorney and client should work together as mutual partners or stakeholders to achieve the client's lawful objectives.

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